Help and support
NAND Loyalty is the digital loyalty card that local shops offer their customers. If something goes wrong with your card or your sign-in, email us.
Email us
support@nandloyalty.caSupport hours: Weekdays, 9 a.m. to 5 p.m. Central Time (Winnipeg)
What to contact us about
- Trouble signing in, or a text code that didn’t arrive
- A lost or changed phone number
- Texts you want to stop or didn’t expect
- A request about your personal information (see it, fix it, or delete it)
- Something on the NAND Loyalty site that doesn’t work
Please don’t put a sign-in code or any password in your email. We never ask for them.
Questions about a stamp or a reward
The shop runs its own card: how many stamps a reward needs, what the reward is, and whether a missed stamp can be added. Ask the staff at the shop first. They can fix a wrong stamp or reward on your card.